Please see our FAQs to create an account, login, and add your favorite addresses:
FAQs
Please click on this link to provide up to 9 favorite addresses to book trips online using the web portal:
Add/Remove Addresses
Once submitted, the addresses will be added to your profile and you will be notified when you are able to book these trips online.
Please first create an account by clicking Create an account. To login use your RIDE ID as your username; the default password is your date of birth in the format, MMDDYYYY.
If you are a RIDE Flex customer, please note that the MBTA may send either a RIDE vehicle or a vehicle from your Flex provider. If you do not wish to be picked up by a FLEX vehicle for a specific trip, please notify the agent when scheduling your trip.
Visit mbta.com/theride for more information
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MBTA - The Ride Access Center (TRAC).